Refund & Cancellation Policy
Last Updated: August 8, 2026
This Refund & Cancellation Policy applies to digital products purchased through Simply Business Hub at simplybusinesshub.in.
By purchasing a digital product from Simply Business Hub, you acknowledge and agree to this policy, subject to your rights under applicable law.
1. Digital Products
Simply Business Hub primarily sells digital products, including:
- Business blueprint PDFs
- Business guides
- Educational resources
- Templates
- Digital reports
- Online courses and other digital content
Digital products are supplied electronically and do not normally involve physical delivery.
2. Cancellation Before Digital Delivery
If you contact us to cancel an order before the digital product has been delivered or made available for download, we may consider the cancellation request on a case-by-case basis.
Where appropriate, an eligible refund may be issued to the original payment method.
Once digital access or a download link has been provided, cancellation may no longer be possible, subject to applicable consumer rights.
3. Refunds After Digital Delivery
Because our products are digital and can generally be accessed immediately after purchase, we generally do not offer refunds once a digital product has been successfully delivered or downloaded, except where required by applicable law or in genuine circumstances covered by this policy.
This is because digital content cannot practically be returned once access has been provided.
4. Technical Problems With Downloads
If you have purchased a digital product but are unable to access or download it because of a genuine technical problem, please contact us.
We may troubleshoot the issue and, where appropriate, provide:
- A new download link
- Alternative delivery of the purchased file
- Reasonable technical assistance
- A replacement copy of the purchased digital product
Please contact us before requesting a refund so that we have an opportunity to resolve the technical problem.
5. Incorrect or Corrupted Files
If the file delivered to you is corrupted, incomplete, or materially different from the digital product described on the Website, please contact us.
After verifying the issue, we may provide a corrected or replacement copy.
If the issue cannot reasonably be resolved, an appropriate refund may be considered, subject to applicable law.
6. Duplicate Purchases
If you accidentally purchase the same digital product more than once, please contact us as soon as possible.
Where we can verify that the duplicate transaction was accidental, we may review the transaction and issue an appropriate refund for the duplicate purchase.
7. Change of Mind
We generally do not provide refunds solely because a customer:
- Changes their mind
- No longer wants the product
- Has not used the product
- Expected different results from the product
- Decides not to start the business discussed in the product
- Does not find the information suitable for their individual circumstances
Our products are educational resources, and business results are not guaranteed.
8. Business Results and Profitability
We do not provide refunds based on:
- Failure to make a profit
- Failure to recover an investment
- Failure to obtain customers
- Failure to obtain a loan
- Failure to obtain a government scheme or subsidy
- Failure to obtain a license or approval
- Changes in market conditions
- Differences between estimated and actual business costs
- Differences between estimated and actual revenue
Business decisions and results depend on numerous factors outside our control.
9. Promotional Pricing
Products may occasionally be offered at discounted or promotional prices.
Purchasing a product during a promotional period does not create an automatic right to a refund if the price is subsequently reduced further.
10. Refund Processing
Where a refund is approved, it will generally be processed through the original payment method where reasonably possible.
The time required for the refunded amount to appear in your account may depend on the payment provider, bank, card network, or other financial institution.
We are not responsible for delays caused by third-party financial institutions.
11. Payment Disputes and Chargebacks
If you experience an issue with a purchase, we encourage you to contact us first so that we can attempt to resolve it.
Unauthorized chargebacks or payment disputes involving products that were successfully delivered may be investigated using available transaction and delivery records.
Nothing in this section limits any rights you may have under applicable law or payment-provider rules.
12. How to Request Assistance or a Refund
To request assistance regarding a purchase, please contact:
Email: hello@simplybusinesshub.in
Please include:
- Your name
- Email address used for the purchase
- Order number
- Product purchased
- Date of purchase
- Description of the issue
- Relevant screenshots, where applicable
Providing complete information helps us resolve the issue faster.
13. Refund Review
Each refund request may be reviewed based on:
- The nature of the issue
- Whether the product was delivered
- Whether the product was downloaded
- Whether a technical problem occurred
- Whether the product materially differs from its description
- Applicable consumer rights
- Other relevant circumstances
Approval of a refund in one case does not create an obligation to approve the same request in another case where the circumstances are different.
14. Consumer Rights
This policy is not intended to remove or restrict any mandatory rights or protections you may have under applicable consumer protection or other laws.
Where applicable law provides a right to a refund, cancellation, replacement, or other remedy, those rights will continue to apply.
15. Changes to This Policy
We may update this Refund & Cancellation Policy from time to time.
Any updated version will be published on this page with a revised “Last Updated” date.
16. Contact Us
If you have questions about this policy or need help with a digital product purchase, please contact us.
Simply Business Hub
Website: simplybusinesshub.in
Email: hello@simplybusinesshub.in
Phone: +91 7502382135
Simply Business Hub
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