Digital Product Delivery Policy

Last Updated: August 8, 2026

This Digital Product Delivery Policy explains how digital products purchased through Simply Business Hub are delivered to customers.

Simply Business Hub operates as a digital-first business. Our business blueprints, guides, educational resources, templates, and similar products are delivered electronically.

1. Digital Products Only

The products available through Simply Business Hub may include:

• Business blueprint PDFs
• Business guides
• Educational resources
• Templates and checklists
• Digital reports
• Online courses
• Other digital content

Unless specifically stated otherwise on a product page, our products do not involve physical delivery.

2. How Digital Products Are Delivered

After a successful purchase, the purchased digital product may be delivered through one or more of the following methods:

• A secure download link on the order confirmation page
• A download link in the customer account
• A download link sent to the email address provided during checkout
• Another electronic delivery method provided by Simply Business Hub

The exact delivery method may depend on the product and the Website’s technical configuration.

3. When Delivery Takes Place

Digital products are generally made available after successful payment confirmation.

For products configured for automatic delivery, access may become available shortly after the payment has been successfully processed.

In some circumstances, delivery may be delayed due to:

• Payment verification
• Fraud or security checks
• Technical problems
• Email delivery issues
• Incorrect customer information
• Third-party payment or email service interruptions

4. Customer Email Address

Customers are responsible for providing an accurate and accessible email address during checkout.

Please check:

• Inbox
• Spam folder
• Promotions folder
• Junk folder

if the download email does not appear immediately.

5. Download Access

Digital products may be provided through secure download links associated with the customer’s order.

Customers must not:

• Share download links publicly
• Distribute download links to other people
• Upload purchased files to public websites
• Sell or redistribute purchased files
• Share purchased files through Telegram, WhatsApp, social media, file-sharing services, or similar platforms
• Attempt to bypass security or download restrictions

Access may be restricted or revoked if we reasonably believe that a digital product is being distributed or accessed without authorization.

6. Download Limits and Expiry

Download limits and expiry periods may vary depending on the product.

Where no specific limit or expiry is stated, Simply Business Hub may provide reasonable access to the purchased digital product through the customer’s order.

Technical or security requirements may occasionally require us to modify download access.

7. If You Do Not Receive Your Product

If you have completed payment but cannot access your digital product, please contact us.

Before contacting us, please check:

1. Your email inbox
2. Spam or junk folder
3. Promotions or other filtered folders
4. Your customer account, if applicable
5. Your order confirmation page

If you still cannot access your purchase, contact:

hello@simplybusinesshub.in

Please provide:

• Your name
• Email address used during checkout
• Order number
• Product purchased
• Approximate date and time of purchase

We will make reasonable efforts to help you access your purchased product.

8. Technical Problems

If a download link does not work, the file is corrupted, or another genuine technical issue prevents access to a purchased product, we may provide:

• A replacement download link
• A replacement copy of the file
• Alternative electronic delivery
• Technical assistance

Our objective is to ensure that customers who have successfully purchased a product can reasonably access it.

9. Payment Must Be Successful

Digital products are generally released only after the applicable payment has been successfully processed or otherwise confirmed.

If a payment:

• Fails
• Is cancelled
• Is reversed
• Remains pending
• Is rejected by the payment provider

digital delivery may not occur until the payment status is appropriately confirmed.

10. Payment Provider Delays

Payments may be processed through third-party payment providers such as Razorpay.

We cannot guarantee the processing time of external payment providers, banks, card networks, UPI systems, or other financial institutions.

Once payment confirmation is received by our Website, the digital delivery process can proceed according to the product’s configuration.

11. No Physical Delivery

Our digital products are delivered electronically.

Customers should not expect:

• Courier delivery
• Postal delivery
• Physical books
• Printed copies

unless a product page specifically states otherwise.

12. Device and Software Requirements

Customers are responsible for having a suitable device and software capable of accessing the purchased digital product.

For PDF products, customers will generally need a compatible PDF reader or application.

Simply Business Hub is not responsible for compatibility problems caused by a customer’s device, operating system, browser, internet connection, email provider, or third-party software.

13. Product Availability

We aim to maintain continued access to purchased digital products.

However, technical changes, security requirements, platform changes, legal requirements, or other circumstances may occasionally require changes to the way digital products are accessed or delivered.

Where reasonably possible, we will take appropriate steps to assist customers who have purchased a product.

14. Unauthorized Distribution

Digital products purchased from Simply Business Hub are intended for the purchaser’s personal use unless otherwise stated.

Unauthorized copying, resale, redistribution, public sharing, or commercial exploitation of our digital products is prohibited.

We may take reasonable steps to protect our intellectual property and digital products from unauthorized distribution.

15. Contact for Delivery Issues

For any issue relating to digital delivery, contact:

Simply Business Hub

Email: hello@simplybusinesshub.in

Phone: +91 7502382135

When contacting us, please include your order number whenever possible.

16. Changes to This Policy

We may update this Digital Product Delivery Policy from time to time.

Any updated version will be published on this page with a revised “Last Updated” date.

Simply Business Hub
Start, Build & Grow Your Business